New or corrected data can only be submitted by Upload when the order status is ‘order placed’ or ‘artwork has not been submitted yet’. Data amendments cannot be guaranteed in the case of any other status messages. Should a change not be possible, we will confirm this in a separate message.
An address different to the delivery address already selected for the order can be entered via your online account providing the order is not already at the ‘Print and Cut’ stage.
We cannot ship to P.O box addresses!
Delivery should be made within 5-7 working days, depending on the product¹ and if the artwork and payment are received correctly, before the end of the stated deadline.
One product only can be placed per order. For each order, you will receive one order number from us. This guarantees optimum dispatch times for each product.
Should you receive an order which is not to your satisfaction, to make a complaint, please contact one of our staff after receipt of your parcel to notify us of your complaint. Please also submit a complaint form which can be found in your online account.
Would you like to cancel your order? If so, please get in touch with us as soon as possible.
PayPal is easy, fast and secure. Choose the payment method PayPal while ordering and you will then be forwarded to the safe websites of the payment service provider PayPal. Just follow the instructions there and finish payment. You will receive an according confirmation separately.
Payment with instant bank transfer is easy, fast, safe and free. You just need an online banking account and we will give you our details.
We accept the following credit cards: Visa, Visa Electron, Visa Purchasing, MasterCard, Maestro;
(we do not accept AmEx)
New to firstpaige.co.uk? Register if you are not yet one of our customers. You will be directed automatically to the registration form when you place an order with us. After you have entered all of the product data, you’ll arrive at the button “check out”. Then the window will open for entering your personal data. Please complete the fields that follow. Your details will be stored and you will not need to re-enter them for future orders. As a registered user, you will also have 24/7 access to your order information.
This is the user login (Login, on the right hand-side under the search bar – MY ACCOUNT) if you are already a registered customer.